What we have here is a failure to communicate.

After reading this article on professorial complaints about student email, I was all set to snark on the professor who allegedly requires that her students thank her for responding to their messages. Typical Pomona snottiness, I thought. But apparently my snark should be directed toward the NY Times; the professor was misquoted. Poor Pomona prof! She did look more like a Miss Manners type in her photo than a Cartmanesque demander of respect for her authoritah.